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I am considering becoming a member, but I find a very blatant contradiction on your dating website…
You spend less than 50 cents for a two-way letter(to send a letter and receive an answer). Other dating sites have prices for the same services up to $8. How can we stand such a low prices at the same time having the equal or better service? >> Our single ladies have their direct email address and you can send your messages to them personally, and back. Your correspondence occur without intermediary and you can enjoy the fast and direct connection at a very low price. ….Free join

The in the FAQ website it says
Please note that exchanging personal contact information through our messaging system is not allowed, even if you do have 15 opened messages from a lady; if you want to exchange such information with a lady, contact us. Please do not try to send the lady your email address and other contact information in “encoded” form (i.e. written backwards): it won’t work and will only be a waste of your time.

Please tell me how both of these statements can be true? They can’t both be true, so how can you be professional and have such a glaring contradiction on your dating website.

And if a woman does speak English, which I see, you said her cost per letter should be less because she doesn’t need translation, but that doesn’t seem to be the case when reviewing the costs of many ladies.

It doesn’t seem that I can trust your Organization, sadly.
Joe

Dear Mr. Miller,

Both statements are true and they do not contradict each other.

The exchange of contact details is handled through our personnel only (by email).
That is not allowed to indicate one’s contact details in messages sent through our dating website.

We charge on a per-letter basis. That means that if she sends new
letter to you then the system will ask you to pay again to open her new
letter.

At a certain point you will be able to get lady’s direct contact details
and continue corresponding with her directly off the site.

Re: but that doesn’t seem to be the case when reviewing the costs of many ladies

If the cost per letter in case of these ladies is high that means that they whether need our assistance with translation or internet access or/and that they are too active, i.e. that they have been corresponding with a considerable number of gentlemen for the past week.

Best regards,
Gregory Yarmosh
Customer Communications and Security Manager